الشحن
Shipping & Returns
🚛 Shipping Policy
At Stryō, we deliver your wellness essentials with care, precision, and speed.
Processing Time
All orders are processed within 1–2 business days.
You will receive a confirmation email with tracking details once your order has been shipped.
Delivery Options
Standard Shipping (Free)
- United States: 2–5 business days
- Europe: 3–7 business days
- Rest of the World: 5–10 business days
✔️ We proudly offer free standard shipping on all orders.
No minimum purchase required.
No hidden fees.
*Delivery times may vary depending on your location and local carrier conditions.
Express Shipping (Priority Processing)
For faster delivery, you may select Express Shipping at checkout.
- Estimated delivery: 1–3 business days (US)
- Faster international prioritization
💰 Flat rate: $9.90
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates.
Customs & Import Taxes
International orders may be subject to customs duties and import taxes upon delivery.
These charges are the responsibility of the customer and are not controlled by Stryō.
🚚 Returns & Refunds
We want you to love your Stryō experience.
If you're not completely satisfied, we offer a 30-day money-back guarantee from the date of delivery.
How to Return
To initiate a return, contact us at support@stryo.store with:
- Your order number
- The reason for your return
We will respond within 2 business days with return instructions.
Conditions
- Items must be unused and in their original packaging
- Returns must be requested within 30 days of delivery
- Return shipping costs are the responsibility of the customer
Refunds
Once your return is received and inspected:
- Approved refunds are processed within 5–7 business days
- Refunds are issued to the original payment method
Damaged or Defective Items
If your order arrives damaged or defective, please contact us immediately at:
Include a photo of the issue, and we will send a replacement at no additional cost.